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‎01-13-2020 03:12 AM

HP Recommended

Hi, I have a HP Designjet T520 with an error 41.10.

I ran the paper servo test and it came back with the 41.2.10 error replace paper motor.

I noticed on test that the paper motor seemed to be rotating ok but when the printer is turned on the carriage moves back and forth ok before, on the servo test with the left cover removed I can see the paper motor turning.

I replaced it anyway.

Now when the printer is turned on nothing happens it goes straight into 41.10 error, even after putting the original motor back on.

I checked the MP tray and nothing appears broken. Nothing appears damaged on the right side gear train either.

Anyone had any experience of this error code or issue?

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