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‎01-15-2020 05:39 AM

HP Recommended
Product: HP OfficeJet 5200
Operating System: Microsoft Windows 7 (64-bit)

HP Scan. The HP OfficeJet 5200 was not found

 

On wifi DIRECT the scanner will not connect.

Note there is not a problem with the printer connecting.

After installing the software (done 3 times) the scanner will connect and works.

However after he printer has been used the scanner no longer connects.

All your "help" ONLY talks about the printer, which is always OK.

The problem is the SCANNER on DIRECT wifi.

 

It would appear an error in your software turns off the scanner permanently when the printer is used.

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