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‎01-19-2020 01:10 AM

HP Recommended
Product: Pavilion 15-CS 3001NT
Operating System: Microsoft Windows 10 (64-bit)

Hi, i post my question earlier in the hardware forums. They didn't help me out. Here is what happened:

 

-My USB ports were working inconsistently. Sometimes they would work immediately, sometimes they would work after 10 mins, sometimes they wouldn't work at all.

 

-I updated bios, OS and chipset drivers. I believe the problem is sometimes BIOS is not giving power to USB ports at startup. Strange thing is %80 of the time, when USB ports don't work, i shut down the pc. When i shut down the pc usb ports start working for 3 seconds (it charges my phone) then they stop. When i boot up my pc, it doesn't work. BUT when i shut down my pc and in those 3 secs (when ports charging my phone) if i boot my pc up, PORTS WORK! Please help me.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.