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‎01-22-2020 05:25 AM

HP Recommended
Product: HP Envy 4520 series printer
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy 4520 series printer.  It won't print in colour from my HP PC, using Windows 10, or my Samsung Galaxy J3 phone running Android 9.  But it will print colour without problem from any ipad-type product, even ancient ones.  My son says it's a problem with a Windows update.  We have gone through all the recommended solutions, re-installing everything, etc.  

Andy Denis
Emeritus Fellow, Economics Department
City, University of London, UK
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.