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‎01-22-2020 09:07 AM

HP Recommended
Product: HP Color Laserjet Pro MFP M477fdn
Operating System: Microsoft Windows 10 (64-bit)

My M477fdn is capable of duplex printing (that is why it is called M477fdn with a 'd'). When I print something from my iPad then it is printing on both sides indeed: one side is printed, then the paper comes out, is retrached again and the other side is printed.

 

If I print from my Windows 10 laptop in Word or Acrobat e.g. I can choose for double sided printing, but then it only prints twosided manually: one side is printed, the printer asks me to put the paper in the printer again and the other side is printed.

 

In the printer settings I see a tab called device settings. On that tab there is a setting called duplex unit, and a box 'Not installed'. The box is grey and I can't change it. 

 

I'm sure I have the latest drivers installed.

 

Is there anyone who can tell me who to print duplex from my Windows laptop?

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