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‎01-25-2020 06:38 AM

HP Recommended
Product: HP Pavilion x360 – 14-cd0005ng
Operating System: Microsoft Windows 10 (64-bit)

I have HP Pavilion x360 – 14-cd0005ng just one year old. Suddenly upon restart it had given error battery error 601 and asking me to replace the battery. Currently it is running on direct AC adapter and on the battery icon its showing Plugged In and 0% charge. The battery is not charging. Tried the method describe in  the below mentioned link
https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-Pavilion-x360-battery-doesn-t-charge/td...

I have also tried to reinstall the window even then it´s not working.
In hp Battery check its asking me to replace the battery. Please help me in this regards

Thanks

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