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Samsung Xpress c1860fw
Microsoft Windows 10 (64-bit)

When I use the feeder to scan or print it produces poor quality with vertical black lines.  However when I use the glass or direct print from computer print quality is great.  I have cleaned the small glass strip from feeder and no better.  This is not a toner issue since it prints fine when the glass is used.  It only happens when using the top feeder. 

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