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G1X85A
Microsoft Windows 10 (64-bit)

I'm on my third HP large format paper ink jet printer. C1700, 9800 and now a 7612.  Had a PC crash and after rebuild had to reinstall the 7612 printer.  Now there is no "paper size" of SuperB (13"x19") in the drop down list.  But this is what the printer was designed for. Even has a print complete tray marked for 13x19 paper.  Can someone help me find the SuperB size?  Also there is no paper selection for 11"x17",  Thanks, Pirate

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