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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎02-10-2020 05:23 PM

HP Recommended
Product: HP Notebook - 15-bs289wm
Operating System: Microsoft Windows 10 (64-bit)

I ran the HP Update Assistance and it did a Bios update. After the update the laptop boots up to a black screen. I've researched the problem and followed the steps listed here https://support.hp.com/us-en/document/c02693833 about creating a bios recovery drive. I've done this and ran the bios update and it completes but issue still persists. I'm still able to get into recovery mode and into the bios but Windows does not show up.

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