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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-17-2020 08:14 AM

HP Recommended
Product: HP Deskjet Ink Advantage 3545 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

Im the Help Desk of a company and we've one of these cute Deskjet all in one printers. Its 2 years old now and has started making a heavy grinding noise, like rubber against rubber when scanning. Its also slow, but it only happens when scanning. Printing shows no noises at all.

 

Using the cleaning option and the troubleshooting option that comes with the software did not solve the situation. Do these printer require lubrication after a certain amount of time?

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