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HP 15s-fq1510na
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Hello, I’m looking to install a new 8gb RAM next to the current 4gb ram however the 2nd RAM slot has different clips for which do not allow installation of the new RAM, it’s states DDR4 H=4.0R And it had two metal clips point up stopping the ram from being installed? Please see picture attached 

If this is not for RAM are you about to advise what this slot would be used for?

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