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‎02-24-2020 12:49 AM

HP Recommended
Product: HP Officejet Pro 6978
Operating System: Microsoft Windows 10 (32-bit)

I am trying to use Direct WIFI  with my Windows 10 laptop and my HP Officejet Pro 6978 printer.  I have the printer with Wireless ON and the printer wireless indicator is solid blue and printer WiFi Direct details shows Status = On, WiFi Direct Name = DIRECT-61-HP-OfficeJet Pro 6970, and WiFi Password = 12345678.  I next try to connect DIRECT-61-HP-OfficeJet Pro 6970 to my laptop by selecting the Internet connect icon for DIRECT-61-HP-OfficeJet 6970 icon and then connect. I then enter the 8 digit WiFi password of 12345678 for the PIN and then clicking the Next button.  The program responds with “the Pin isn’t correct, Please try again”.  I keep trying, but continue to be unsuccessful.  Since “12345678” appears to be an invalid password, how do I get password for my printer?

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