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‎02-26-2020 04:59 AM

HP Recommended
Product: Pavilion 15-cw1507sa
Operating System: Microsoft Windows 10 (64-bit)

Hoping someone might have a quick answer before I start my own lengthy investigation....

The battery on this NEW laptop is flat after a few days, whether in hibernation or shutdown.  It goes flat so fast, I suspect it may not be actually shutting down fully. 

1.  Could the use of a USB Wireless mouse dongle be keeping it switched on?  The USB ports do not seem to provide power when the laptop is shutdown, in that they do not charge a phone...

2.  Does selecting the BIOS "Wake on LAN  S3/S4/S5" mean it consumes significant power? The  laptop does not "wake on LAN" when shutdown (S5) though it does wake from hibernation and sleep (S4/S3).  I wouldn't expect to be able to wake a device over Wifi, and the laptop doesn't, but does the Pavilion try and keep Wifi going to allow a wake?

I have read a few other older posts on this issue but not found a relevant answer.  But I apologise in advance if there is one and I missed it!

 

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