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02-27-2020 08:12 PM
Hi,
I have bought a new 2130 deskjet printer.
I already had a 2130 before.
Apparently the devices are slightly different.
After installation the program asked me each time to choose the old or the new printer.
So I decided to remove everything from the old printer and to install only the new printer.
I uninstalled all drivers/apps/programs.
Then I tried to re-install my new printer.
But the installation failed giving me an errorcode but I did not write it down.
I removed everything again. Even a HP-log file I noticed in 'Program files'
I retried the installation but now the system tells me almost immediately : installation completed.
But nothing has been installed.
Now I'm stuck ....
Heelp ...