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‎02-29-2020 12:36 PM

HP Recommended
Product: HP OMEN 15 (2020) i7 16GB 512GB RTX2070
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I bought my new Omen (HP OMEN 15 (2020) i7 16GB 512GB RTX2070) on 5.02.2020, so less than a month ago. I have been very happy with it playing games on Steam (Dota) until today when my FPS on Dota was 11 (it had been 100 previously). I have done everything from Windows update, BIOS update to driver updates. But I noticed that the NVIDIA control panel returns and error "An NVIDIA graphics card was not detected in your system" and when I look at the Omen Command Centre the GPU also shows temperature as 0. In device manager I cannot see my GPU. So I assume this means that my notebook is no longer detecting my GPU. What should I do? Is there any way to fix it at home or should I just take it for warranty repairs?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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