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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
pavilion 15-cc054tx
Microsoft Windows 10 (64-bit)

I have deducated Nvidia graphic card but it's not showing on DirectX tool. but intel graphic showing as well. i already install nvidia driver and updated. but not works. See screenshot http://prntscr.com/ra9nr7   http://prntscr.com/ra9ol7

 

I am waiting for solutions. Thanks

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