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Hp Laser Jet Pro M15a

Hi I am tried to install a HP Laser Jet M 15a  printer via USB cable to an imac PC (mac OS version unknown), However the driver was available when I searched for the driver from the HP website. Also this the very first time I am trying to install a printer to a PC which is running an apple OS, since I do not know how to install the same on mac.

 

The method of installation was;

I connected the printer via the USB cable to the imac without installing the printer driver and the mac os was able to detect the printer.

 

The problem I am facing is that when ever I click on the print command the job proceeds to the print queue and it's released but it won't print.

 

My questions are;

1. What I have done wrong?

2. Do you really need to install the printer driver to a mac PC or can you just plug and play the printer?

3. Do you have to select the USB option from the printer properties since there's only the air print option which is selected by default?

 

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