• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎03-07-2020 01:00 PM

HP Recommended
Product: HP laptop 15s-fq1004nl
Operating System: Microsoft Windows 10 (32-bit)

Hi, my new laptop suddenly stopped working and on a black screen appeared the message 

"Boot device not found

Please install an operating system on your hard disk

F2 system diagnostics"

So I followed the instruction on the articles of hp support website. After opening the BIOS, configuration-->UEFI and then there was the screen with

"Intel (R) RST 17.5.5.4401 raid driver

No disks connected to system"

What can I do?

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.