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‎03-17-2020 07:40 AM - last edited on ‎10-23-2025 08:51 AM by Moderator

HP Recommended

I have just switched from Virgin Media to Sky Broadband for my internet provider, and I can't get my HP Deskjet 2630 to make a wireless connection. I have tried using the HP App both on my laptop, which is a Macbook Air (OS 10.13.6) and on my phone, which is an iPhone SE, and with neither of them am I able to make the connection. I've tried connecting with a USB, but that was also not successful. I've also tried using the HP Easy Start app after doing what I think was a factory reset, also without results. What am I doing wrong? Please help! Or provide a phone number where I can speak to a human being to walk me through the steps. Thank you. 

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