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HP Recommended
OfficeJet k7100
Microsoft Windows 10 (64-bit)

I tried with 3 different computers. 

All computers recognize the printer, but the answer is always the same: built in driver not available.

Why the  Windows 10 built in driver for my OfficeJet k7100 is no longer available?

How can I fix it?

Who Me Too'd this topic
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