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HP Recommended
Pavilion X360

In order to work from home Ive just received a brand new HP Pavilion X360 this morning.

Straight out of the box my first major difficulty is that it will not connect to the internet.

It either says the security key (assuming that is the password for the WiFi) is wrong, or when it accepts the password that  it just cannot connect to the network.

But there is nothing wrong with the network.

Im not great at IT but I’m disappointed that Ive fallen at the very first hurdle.

Im going to have to send it back if I cant get this sorted.

Any help is grateful received

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