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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-24-2020 12:52 PM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

When I try to use my HP8610 - 3 in 1 to scan, I get an error message, “Scanner unreachable.  Scanner communication cannot be established”.  I’m running Windows10 and the device is connected directly to my desk top computer via USB cable.  Am able to print w/no issue.  Have swapped ports and powered down/unplugged and re-connected to no avail.  I’ve run the HP Print and Scan Doctor multiple times and it shows a “Windows (WIA) Scan Error” each time even though afterwards it says it’s fixed it.  Anyone got any ideas?

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