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Photosmart C4780
Microsoft Windows 10 (64-bit)

Hi All,

 

I have an HP photosmart C4780 printer, S.N. [edited]. My operating system is windows 10 Pro version 1909, build 18363.720.

My problem is on the print out of the PDF file, the quality is not good the printed words are as if doubled.

I had already done the set up through the solution center but it not solved.

I don't have any error message.

 

Someone can help me to solve this issue,

 

Thanks 

Rox

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