• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-28-2020 11:14 PM

HP Recommended
Product: Hp pavilion 5
Operating System: Microsoft Windows 10 (64-bit)

My pc updated itself one day while i was using it and i left it there and after some time the battery ran out and when i charged my pc and turn it on it is stuck in a "hp logo > attempt to recover installation > undoing changes made to the computer > pc restarts > hp logo" loop.

 I couldn't enter safe mode bc windows removed the f8 key thing and the windows logo didn't even appear so i couldn't do the power button on off 3 times thing either. I tried the f11 button for system recovery but nothing happens the loop just continues. 

I tried to hard reset my pc but it didnt solve the problem either. I think theres a way where you redownload windows but that will require pressing the f11 key and its its not working either. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.