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HP Recommended
Hp pavilion 5
Microsoft Windows 10 (64-bit)

My pc updated itself one day while i was using it and i left it there and after some time the battery ran out and when i charged my pc and turn it on it is stuck in a "hp logo > attempt to recover installation > undoing changes made to the computer > pc restarts > hp logo" loop.

 I couldn't enter safe mode bc windows removed the f8 key thing and the windows logo didn't even appear so i couldn't do the power button on off 3 times thing either. I tried the f11 button for system recovery but nothing happens the loop just continues. 

I tried to hard reset my pc but it didnt solve the problem either. I think theres a way where you redownload windows but that will require pressing the f11 key and its its not working either. 

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