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‎03-29-2020 04:53 AM

HP Recommended
Product: Omen 15-dh0007na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I'm trying to connect a Cintiq to my, recently purchased, laptop (Omen 15-dh0007na). I am not getting an image across to the Cintiq. Windows does not recognize a second display. However pen-tablet functionality works!

 

I've tried with 2 devices: Cintiq DTK-2100 and Cintiq 13HD ... same result for both.

I've also confirmed that both Cintiqs work correctly on a Razer15 and a desktop PC. Which rule out the peripherals and cables as problematic.

 

Please advise!

 

Many thanks,

Dan

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