Printing Errors or Lights & Stuck Print Jobs

I got an HP Envy 5055 for Boxing Day 2019.

The problem I am having is: all scanned documents are crooked.

I got the Envy 5055 for printing but the scanner was a side-benefit. When the printer arrived, I checked both the printing and scanning. Printing is 100% fine. I only scanned a document once to test that. The image was clear but crooked. I just assumed I improperly placed the document onto the glass and didn't bother retrying. Now working from home during  the pandemic, I'm using the scanner more. I noticed a month ago that all scanned documents are at an angle once it's displayed on the computer. I need to use a photo editor to straighten each page.

What I have tried:

• checked to make sure document is placed correctly in scanner
• updated firmware
• tried scanning wirelessly and wired
• unplugged printer from wall outlet for 30 seconds (I read that could help recalibrate the scanner)
• reset to factory default

     Notes: I scan directly from the computer using the HP software for the 5055.

So what are my options now? I haven't been able to get in touch with HP support for a week now which I assume is because of COVID-19. Is there anything else I can do on my end? Or should I wait a few months and hope HP support is back? I'm in Canada (if that matters).

My other question is: My warranty expires in October 2020 and I'm wondering what that'll mean for the time I am unable to directly contact support during the warranty window. I understandably can't take advantage of the warranty during this time so will HP do anything like extend warranties or something?