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‎04-06-2020 09:00 AM

HP Recommended
Product: Envy M7

My laptop has stopped working. I went to start it and in tries to boot, but then has a flashing caps lock LED that blinks 3 times. It flashes the sequence 3 times then shuts off and tries to start all over again. I disassembled and tried to reseat the RAM (2 of them, 8 meg and 4 meg) with no luck. I removed the RAM and tried them in another laptop where they are recognized as being functional. What are my next steps? Are there further processes that I can try to remedy this, or does it sound like there is a motherboard issue or something else that is terminal?

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