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HP Pavilion Laptop 15-cs3 - Windows 10Pro
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New laptop, HP Agent recommended HP USB-C Dock G5 docking station. Laptop detects keyboard, remote mouse but not the monitor. When I dock my other HP Laptop = HP ProBook 640 G5 it recognizes and displays perfectly on to the monitor. I have also tried connecting monitor via HDMI directly to the Pavilion and it works just fine.  Help Please

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