-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
04-10-2020 12:16 PM - edited 04-10-2020 12:18 PM
I'm currently still using the starter cartridges that came with my Tango printer, but several weeks ago I received my first set of cartridges from HP Instant Ink. The trick-color cartridges has been reporting "low ink" for a couple of weeks and the black cartridge is at about 25%.
1. When should I replace the tri-color cartridge? Now or when it's visibly closer to empty?
2. Should I replace the black cartridge at the same time or wait until it reports "low-ink"
Theoretically, for a printer that has a trick-color cartridge and a black cartridge, if I printed primarily with black, does HP Instant Ink recognize this and in the future send me only black cartridge replacements? Or will they also send the trip-color even if it happens to be well over half full?
In general, HP needs to post some guidance about when to replace cartridges in this program. Using "best practices" is not always the best advice. I don't want to waste ink, nor do I want to ever run out.