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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP Instant Ink
macOS 10.15 Catalina

I have received an email asking me to update my payment method. I am unable to see my account Information when I log into my account. The only options I have available to me are:

 

Sign in / Sign up now /Shop for a Printer / How it works / The plans / FAQ / Go green.

 

I am re-directed to this page https://instantink.hpconnected.com/uk/en/l/

Incredibly frustrating a simple 1 minute job has wasted 3 hours of my time already. 

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