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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
DeskJet 3755
Microsoft Windows 10 (64-bit)

I am using an HP DeskJet 3755 and it will not install no matter what I do. I have tried the basic drivers, the Windows App and the Print and Scan Doctor. 

 

I can add the printer using the app, but even though the app sees it, windows never does. The machine does appear as a scanner. The Windows printer settings allow me to add the printer, but I get the message " The Printer Driver is Not Available"

 

Has anyone else run into a similar issue? 

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