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‎04-13-2020 11:36 PM - edited ‎04-13-2020 11:38 PM

HP Recommended
Product: EliteBook Folio G1 W8H19PA#UUF
Operating System: Microsoft Windows 10 (64-bit)

I have two problems:

 

1. One of my USB-C is not working. I have to keep following the steps from this link (https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/USB-C-port-suddenly-not-workin...). Each time, I save or update the drivers as per the link the port works but whenever I reboot my laptop it returns to not working. 

 

2. I can't connect to an external monitor (24") using both HDMI & VGA. My laptop won't recognise/detect the external monitor. I used another HP laptop and it could connect to the same monitor instantaneously. 

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