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‎04-16-2020 05:53 PM

HP Recommended
Product: sprocket
Operating System: iOS

Hi,

I have had my sprocket for about a year and I recently got on the app to find that the printer wasn’t connected anymore. I clicked add printer several times and the app repeatedly says that it does not find any sprockets near by. I upgraded my iOS and restarted both the sprocket and my phone. I forgot the device from my Bluetooth as well. Can anyone help me?

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