• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
hp 15-ac053tx
Microsoft Windows 10 (64-bit)

so I had a lot of problems in my laptop so I decided to clean install windows and every problem was resolved then I decided to install hp support assistant (before clean installing I had removed my device from the hp support assistant) then I logged into my acc and my device was not there so clicked add my device the automatically detect pc it says no device found then I clicked add my device and I clicked on manually add my device I typed in my serial number and my product number it says this device is already added ut I can't see my device added and now I can't even troubleshoot nor update nor I can see messages i need help soon

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.