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HP Pavilion dv6t-6c00 CTO Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

A few months ago my laptop would connect to WiFi, the F12 button would be white, and my WiFi connection would last for 2-5 minutes immediately after logging in on my laptop. Then it would disconnect and the f12 button would be orange. It would not change back to white no matter how many times I pressed it and I would be unable to connect back to the internet unless I physically closed my laptop and opened it back up. After opening my laptop and logging back in to my workspace, I would be connected to the internet momentarily and then I was disconnected again as above.

 

Now whenever I open my laptop it never even initially connects to the internet - the F12 button is orange and I cannot get it to change to white.

 

I think the problem is something is overriding my ability to turn F12 on and off because it seems permanently locked in off and blocking me from any WiFi.

 

My network adaptor is up to date and enabled (I checked) and I have Reset Network. Neither fixed the problem. 

 

Please help because without WiFi my laptop is basically useless despite the fact everything else works fine.

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