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‎04-19-2020 07:39 AM

HP Recommended
Product: LaserJet 1018
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, 

 

I have a problem with my old HP Laserjet 1018. I recently bought a new laptop with Win 10 on board. Now I'm trying to install the printer and it's not working. Windows 10 shows it under 'Unspecified' devices in Control Panel Devices and Printers.  When I open the Control Panel Devices list via running devmgmt.msc it is not visible under Printers submenu even with the 'Show hidden devices' enabled. Whatever I do it doesn't solve the problem. 

 

I still have a Win 8.1 laptop and the printer works fine with it. Sure, it took me several hours to get it working there, but it worked. Here I'm lost. 

 

I've tried removing the unspecified device and then installing the in-system drivers again, I tried using HP PrintDoctor, HP Smart, some other stuff. Nothing works. 

 

HP PrintDoctor can actually identify the printer, it shows 'No drivers installed' and suggests that I install the drivers by clicking the button. But that button opens my browser on a page that's not found. 

 

Can someone please help me with this? 

 

Thanks a lot. 

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