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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-19-2020 09:35 AM

HP Recommended
Product: HP Spectre x360 Convertible 13-ae0xx
Operating System: Microsoft Windows 10 (64-bit)

PLEASE HELP ME! I mistakenly installed touchscreen for another Hp Laptop on my Laptop. Now my touch screen doesn't work well , it's inaccurate, when I click somewhere on the screen, it registers somewhere else. 

How can I get the touchscreen firmware for my pc please??? I want to install the original touchscreen firmware. 

 

Thanks for helping.

 

My device is HP Spectre x360 - 13t-ae000 CTO 

Intel(R) UHD Graphics 620

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