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‎04-21-2020 03:37 PM

HP Recommended
Product: HP Pavilion 23 all in one
Operating System: Microsoft Windows 10 (64-bit)

Recently bought a  new printer which set up easily with my HP desk top computer as well as a laptop and numerous Apple devices. However, when printing from the desk top, it now shows an error message 'unable to print'. I have used the Scan Doctor numerous times which now shows no problem but still no problem. I have uninstalled and reinstalled numerous times and now get the message that the driver is unavailable despite having downloaded the driver from HP many times.  I  have followed the instructions offered for a similar question. It is impossible to speak to anyone at HP and all their troubleshooters have not helped. When adding a printer, the computer sees the printer through wireless, but cannot install through the connection process. I have tried wireless as well as ethernet without luck. 

Any help anyone???

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