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HP Recommended
HP Spectre USB-C™ Power Pack. A 20,100 mAh
Microsoft Windows 10 (64-bit)

I know I may be in the wrong room but if somebody could please help me I was given the doc did I displayed before but I will list it again( HP Spectre USB-C™ Power Pack. A 20,100 mAh ) anyway I'm not sure if it doesn't work or if I'm just trying to install it wrong but it doesn't seem to be able to charge itself when it's plugged into my C dock in computer and the computer is also plugged into the wall? I would be eternally grateful thank you Brad

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