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HP OfficeJet Pro 6968 All-in-one Printer
Microsoft Windows 10 (64-bit)

hi Guys

 

I researched on the forum but cannot find the solution yet for the below error message. Please help in fixing the issue. “Cannot print. Visit www.hpinstantink.com for information” I tried updating the Credit card details, Address, resetting the Printer multiple times, network settings but it does not help.

 

Also, I have the Ink status of more than 50%, and also the subscription is active and Credit card details are valid and not expired. I was having the warning status from few weeks but today it suddenly stopped working after 2 pages.

 

Please help with this as I did not see a solution yet in any forum.

 

Thanks

Amit

 

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