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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎04-24-2020 03:29 AM

HP Recommended
Product: Envy 5030

Hi, I just received my first Instant Ink yesterday... my printer is connect to internet, diagnostic page says no problem at all but when i am trying to update ink status its just say CANNOT CONNECT TO PRINTER...TRY AGAIN LATER.. so i follow couple of instruction as a turn off and on router, printer...i stopped eprint and turn on back.... check for updates of firmware... EWS says HP INSTANT INK - Disabled, Web services Status - Enabled, Internet Connection - Connected, Printer connection to HP Connected - Connected

 

i turn off a firewall on router to but without any change, can anybody help me out of this situation...thanks

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