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‎04-25-2020 05:14 AM

HP Recommended
Product: HP ENVY Desktop 795-0009na
Operating System: Microsoft Windows 10 (64-bit)

Recently, the strokes from my wireless keyboard have been either slow to appear, or sometimes multiplied. Also, the mwirelss mouse has sometimes  been slwo to react.

Whenever I troubleshoot my Bluetooch connection, the message returned is "Problem found" "Check Bluetooth radio status" "fixed". No other issues are found.

However, this does not appear toi fix the issue once and for all, as the same "problem fixed" message appears every time I run the Troubleshooter.

I have replaced batteries, looked for driver updates, disabled the Bluetooth adapter & restared the PC, etc..

Any other suggestions out there?

Thanks!

Peter

 

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