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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-25-2020 10:15 AM

HP Recommended
Product: HP-Spectre x360 Convertible 15
Operating System: Microsoft Windows 10 (64-bit)

I don't think and I hope this is not hardware related, as the effect seems to come and go and is not there when I boot into the Bios screen.  But I keep getting these reverse-shadow effects above the white objects on my display.  I have updated the drivers and the OS.  I have tweaked the screen resolution and the contrast levels and can diminish it, but it keeps reappearing.  It may be coincidence, but it seems to have emerged recently, after I have been using Zoom and WebEx more than previously, so I am wondering if something isn't jogging my video settings?  

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