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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎05-01-2020 09:49 AM

HP Recommended
Product: Envy 360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi when i am using chrome on my laptop my screen keeps going black and videos on the home page error in their small screens. Also when i use Youtube in chrome when you first ope a new video a big part of the video goes green for a few seconds then goes back to normal, this can also happen when you pause a video too.

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