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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP ENVY Photo 6230 All-in-One Printer

My printer will not print and has a warning sign 'remove & reinstall the indicated cartridge' - I have tried taking both cartridges out and have cleaned them and put them back in. It shows that the black one is also out of ink but I am not sure that this is correct. Surely also HP should send me a new cartridge automatically?

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