-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
05-09-2020 08:53 AM
Product: hp laptop 15-bs1xx 3DK41EA#ABU
Operating System: Microsoft Windows 10 (64-bit)
Hi, I am looking to buy the motherboard for the hp laptop Model 15-bs1xx, Product ID- 3DK41EA#ABU, Inter Core (TM) i5,-8250U CPU @1.6GHz, 8GB RAM, In the system information it lists System ID 832A. Processor speed 1500MHz.
The laptop screen all of a sudden goes 'fuzzy' with multicolour lines across the screen. I believe the display module is gone as it is integrated into the motherboard, so I believe I need to buy the motherboard hence looking for the part number for the motherboard.
I will greatly appreciate if you could let me know the part number and any advice on where I can buy that.
Thank you in advance.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.