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hp laptop 15-bs1xx 3DK41EA#ABU
Microsoft Windows 10 (64-bit)

Hi,  I am looking to buy the motherboard for the hp laptop  Model 15-bs1xx, Product ID- 3DK41EA#ABU, Inter Core (TM) i5,-8250U CPU @1.6GHz, 8GB RAM,  In the system information it lists System ID 832A. Processor speed 1500MHz.

 

The laptop screen all of a sudden goes 'fuzzy' with multicolour lines across the screen.   I believe the display module is gone as  it is integrated into the motherboard, so I believe I need to buy the motherboard hence looking for the part number for the motherboard.

 

I will greatly appreciate if you could let me know the part number and any advice on where I can buy that. 

 

Thank you in advance.

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