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‎05-14-2020 04:24 AM - edited ‎05-14-2020 04:25 AM

HP Recommended
Product: Officejet 8017
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I have installed and setup a HP Officejet 8017 via USB, its all fine and working, It can scan and print from the PC with no issues.

 

However I can't do any copies (or anything) from the printer itself, it is stuck on the "Get HP Software , To complete setup get HP Software at 123.hp.com" and there is no "Home" button to quit.

 

If you click "question mark" you can choose "Network Setup" and then "Setup wireless later" , then back to this! 

 

I have tried turning off and on again etc. 

 

I have tried reinstalling the software etc, but it made no difference.  A Picture is enclosed. ScreenHunter_4584 May. 14 11.19.jpg

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