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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎05-19-2020 08:25 AM

HP Recommended
Product: Chromebook x360 Convertible PC
Operating System: Chrome OS

Hello,

My chromebook screen keeps going black while the power is still on. After searching on internet I found to try to hold in power button plus refresh for 10 seconds, or refresh plus escape and nothing works consistently. If it does come on it constantly blinks off and on and is unusable. This product hasnt been used very much and am very disappointed with it. Anything i can do to fix this? 

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