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‎05-19-2020 06:03 PM

HP Recommended
Product: HP - 15-db0521sa 15.6" AMD A6 Laptop - 1 TB HDD, Grey
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new Hp Windows 10 a couple weeks ago. When I first turned on my laptop, Microsoft Office prompted me to notify me that I received a 1-Year free subscription to Microsoft Office with the purchase of the laptop. I should have immediately hit "Activate Now" but I just closed the window, deciding to come back later. Today, I wanted to activate it with my free year. When I tried to open Word, Microsoft prompted me to log into my (only) Microsoft account. I did so, but the only option I have to activate my software is to pay £76 a year, with the first month free if I enrol in automatic yearly deductions. I cannot find how to get my original offer of a free year, even though it's only been two weeks since I last saw it.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.