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‎05-30-2020 09:43 AM

HP Recommended
Product: HP Spectre x360 13-4117nf
Operating System: Microsoft Windows 10 (64-bit)

This new subject to follow my previous topic BSOD dxgmms2.sys Spectre x360 

Since i didn't succes to solve the BSOD issue, I decided to performe a full system recovey using HP recovery manager.

Through the boot system menu, I choosed the HP recovery option.

Note that this operation use the initial recovery part of the PC.

Unfortunatly, after 1 hour, a message informs me that the operation did not succed.

I can generate two files : CtoError.flg.txt and the journal file  RMSaveLog.Wim.

The only thing I can do by restarting the computer is to try again the operation, but the error remains. So currently the PC is down... Please help !

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